What I like about the internet and particularly Internet video's is that you can choose what you want to view at any given time, with little commercial interruption compared to television.
After checking the NJ Library video I got to thinking how it could be used in the reading room.
After checking the NJ Library video I got to thinking how it could be used in the reading room.
As an aside i found this on how The BBC are looking at reporting the news in the future- a mobile phone is all one needs.
As for the library, a "How to" video or video's would be excellant -how to get a Readers card, How to request a book, how come WE DON'T LEND books would be good too! A video that doesn't require sound using a style (the Library has a great Graphic Arts department- you just have to look at some of the brochures and pamphlets they produce- world class) that can be used frequently that is recognisable and inexpensive- if this could be visible on the front page of The Library website it would be ideal, both for onsite and offsite users.I find the idea exciting and progressive - it remains to be seen.
We could make video's of training sessions, video's of important meeting's and (my personal fav-not that i wanna see myself on screen!) video staff on service point's to look at ways to improve ones perception to our clients and aimed at service excellance-
However, on a slightly different note,I found a OK video on coping with angry customers:
The Psychology of Customer Anger
As for the library, a "How to" video or video's would be excellant -how to get a Readers card, How to request a book, how come WE DON'T LEND books would be good too! A video that doesn't require sound using a style (the Library has a great Graphic Arts department- you just have to look at some of the brochures and pamphlets they produce- world class) that can be used frequently that is recognisable and inexpensive- if this could be visible on the front page of The Library website it would be ideal, both for onsite and offsite users.I find the idea exciting and progressive - it remains to be seen.
We could make video's of training sessions, video's of important meeting's and (my personal fav-not that i wanna see myself on screen!) video staff on service point's to look at ways to improve ones perception to our clients and aimed at service excellance-
However, on a slightly different note,I found a OK video on coping with angry customers:
The Psychology of Customer Anger
It's a bit glossy but there are some pertinent points all the same.
This was also the first time I've looked at Google Video.
This was also the first time I've looked at Google Video.
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