Wikis et el

I thought PB wiki was quite good and could be used by teams in the Reading Room to communicate- the calender feature would be handy.
The SLNSW visitors guide wiki needs a bit of work for sure. We haven't been given a password for this, have we?

Choose Your View

What I like about the internet and particularly Internet video's is that you can choose what you want to view at any given time, with little commercial interruption compared to television.
After checking the NJ Library video I got to thinking how it could be used in the reading room.

As an aside i found this on how The BBC are looking at reporting the news in the future- a mobile phone is all one needs.

As for the library, a "How to" video or video's would be excellant -how to get a Readers card, How to request a book, how come WE DON'T LEND books would be good too! A video that doesn't require sound using a style (the Library has a great Graphic Arts department- you just have to look at some of the brochures and pamphlets they produce- world class) that can be used frequently that is recognisable and inexpensive- if this could be visible on the front page of The Library website it would be ideal, both for onsite and offsite users.I find the idea exciting and progressive - it remains to be seen.

We could make video's of training sessions, video's of important meeting's and (my personal fav-not that i wanna see myself on screen!) video staff on service point's to look at ways to improve ones perception to our clients and aimed at service excellance-
However, on a slightly different note,I found a OK video on coping with angry customers:

The Psychology of Customer Anger

It's a bit glossy but there are some pertinent points all the same.

This was also the first time I've looked at Google Video.

Really Simple?

So I had a bit of a play with RSS Feeds and set up a Bloglines account- I'm going to add that to my Bookmarks Toolbar at home and at work, otherwise i'm not sure I'd use it.
I just subscribed to a few techie/gadget sites and some sport news sites.

I found Yahoo pipes interesting but couldn't seem to get feeds from The SMH or other Southern Hemisphere sites. I tried to get a feed from The New York Times and limit it just to travel stories about New York City, but to no avail. I will try this again tho.

Again I think RSS feeds or something similar will be good for informing people of new books of interest to them but given what I've seen i'm not sure if it can be done or many libraries would do so already. Someone prove me wrong?

Opps, Scrap that!

Since Gmail is public it can be hacked into, so certainly don't put sensitive details up.
Use your discretion, but do be aware that Gmail can be hacked into.

Password Problems??

I've noticed a few people have found remembering all their different user names and passwords has been a problem, as it has been for me too.
I've decided to save all my user names and passwords in a draft e-mail in my Gmail account.
This way I only have to remember my Gmail account details and only need web access where ever I might be.
If anyone has a more convenient idea please add your comments?